American Oak Tobacco OakWIse

Fast Shipping and Professional Packaging

We offer a wide range of shipping options thanks to our long-standing relationships with UPS, FedEx and DHL. Our warehouse staff is expertly trained and will wrap your items according to our precise and exact specifications. Your products will go through a thorough inspection and be securely secured prior to being shipped. We ship to thousands of customers every day across multiple countries. This is an indication of our commitment to be the largest online retailer worldwide. We have distribution centers as well as warehouses located in Europe as well as the USA.

Orders with more than one item are assigned processing times for each item.

We will carefully examine all items before sending. Most orders are delivered within 48 hours. The delivery time varies between 3-7 days.

Returns

We don't manage the stock at our factory and warehouse. Stock levels can fluctuate at any moment. It is possible that inventory could run out once your order has been processed.

Our policy lasts for 30 days. If 30 days have passed by since your purchase and we are unable to offer you a refund or exchange.

The item you purchase must be in its original packaging and be unused. The item must be in its original packaging.